24×7 DBA Service Center

Best in Class 24×7 DBA Service CenterWe’ll ensure that your critical databases are always running with maximal uptime & at top performance

IT Expert’s 24×7 DBA support is backed by our industry leading SLA, which provides your databases with maximum availability and maximum protection from downtime, show-stopper performance problems and the peace of mind that your critical business data is in safe hands.

With our service package we provide full coverage and database monitoring for all your critical databases with alerts and issues handled directly by our expert and certified on-call DBAs.

Dedicated Phone Number Routing

Gain access to our 24×7 on-call DBAs with a dedicated phone number routing you directly to your assigned on-call DBAs in case of emergency events off-hours.

Dedicated 24×7 Support Line

IT Expert offers a dedicated 24×7 support line with direct access to your assigned DBAs. During database emergencies, you always know who is the person that is going to pickup the phone and provide support!

Database Performance Monitoring Best Practices

We deploy continuous proactive monitoring and alerting for your critical production databases including detecting potential alerts before they become critical and cause downtime.

Integration Into Existing DB Infrastructure

Our DBA Service Center supports 24×7 monitoring and alerts using either our own database monitoring software or allow our DBA Service Center to integrate into any existing database monitoring infrastructure you already have in place so that any alerts generated will be resolved immediately by our experts.

Automated & Manual DB Healthchecks

Using a combination of custom developed scripts, tools and our industry leading best-practices.

Testimonials

ItExpert consultants are responsible for designing, implementing and maintaining the high availability and disaster recovery topology for our top and biggest customers. In addition, they are in-charge on tuning and general maintenance of the production Oracle & SQL servers. All that is performed at the highest professional level both in the technological and personal aspect, allowing as to provide our customers with the best service possible.

ICT Manager – Interkey Telecom

ICT Manager, Interkey Telecom